Support & Help Center

System Requirements:

Microsoft® Windows XP Service Pack 2, Windows Vista™ Home Premium, Business, Enterprise or Ultimate;
Pentium4 1GHz or Higher;
128 MB RAM or more;
More than 30 MB free hard disk space;
800x600 or higher Resolution, 16 bit or higher Graphic card.

Input formats:

avi, asf, mov, rm, rmvb, flv, mkv, mpg, 3gp, m4v, and, vob, etc.

output formats:

avi, wmv, mp4, 3gp, wmv, flv, MPEG-1, MPEG-2, MPEG-4, etc.


Q: What does illumi Video Converter do?

A: illumi Video Converter is an all-in-one video conversion utility. With illumi Video Converter you can easily convert videos between almost all the format. It's not just a video converter, it also supports lots of popular audio format. illumi Video Converter has a super-fast conversion engine, optimized for those multi-core processors.

Q: Why is the converted file too big?

A: By default, illumi Video Converter converts video/audio with the best quality, so if you wish to reduce the size of the output file, then just click the "Options" button and adjust the value of "Video Bit Rate" and "Audio Bit Rate".

Q: Where can I find the converted file?

A: On the bottom left side of the main window, you will find a section called "Output Folder", here is the place where the converted file was located.

Q: When I choose 3GP as the output format, why the "Options" button becomes unclickable?

A: That's because 3GP format is very special which only support a certain type of resolution and bite rate, so you cannot modify it manually.

Q: Why sometimes the conversion speed is too slow?

A: Usually, the conversion speed depends on the video quality and resolution of your output video, if the speed is extremely slow, you can stop the conversion and lower the quality settings and start again.

Q: Can I convert video files into audio with illumi Video Converter?

A: Yes, illumi Video Converter supports video to video, audio to audio, video to audio and audio to video (video format, but no video information).